Privacy Policy

1. Introduction & Overview

Bay Bricks Nigeria Limited (“Bay Bricks,” “we,” “our,” or “us”) is committed to safeguarding the personal data and corporate privacy of our clients, architects, contractors, and website visitors. This Privacy Policy outlines our practices regarding the collection, use, protection, and disclosure of personal information when you access our digital platform at baybricks.com.ng, request material quotations, place commercial orders, or interact with our factory and regional distribution offices across Nigeria.

By utilizing our platform or submitting project specifications to our engineering team, you consent to the data collection and processing methodologies described within this policy, which strictly comply with the Nigeria Data Protection Act (NDPA) and applicable international data protection standards.

2. Information We Collect

To facilitate accurate architectural quotation, structural load assessment, and nationwide freight logistics, we collect specific categories of personal and business information:

• Direct Contact Details: Full name, company/firm name, official email address, primary phone number, and physical billing/office address.
• Project Specifications & Site Data: Construction site addresses, project scope documents, architectural drawings, technical requirements, and delivery timeline preferences submitted via our Quote and Consultation forms.
• Commercial & Transactional Information: Order histories, invoicing details, purchase orders, and payment verification records (note that direct debit or banking details are processed through encrypted third-party financial gateways and not stored on Bay Bricks local servers).
• Automated Technical Data: IP address, browser type and version, device identifier, operating system, and pages visited during your session on our catalog platform.

3. How We Use Your Information

The information we collect is strictly utilized to deliver dependable construction solutions and superior customer service. Specifically, we use your data to:

• Generate customized technical quotations, material takeoffs, and engineering feasibility estimates.
• Schedule factory production runs and coordinate heavy haulage freight delivery directly to your construction sites anywhere in Nigeria.
• Provide real-time order tracking, delivery notifications, and post-installation technical support.
• Maintain essential accounting, invoicing, and tax documentation required by Nigerian financial authorities.
• Improve our product catalog experience, optimize website responsiveness, and analyze regional demand for red clay bricks and structural concrete blocks.

4. Data Sharing & Logistics Partners

We do not sell, rent, or trade your personal or project data to third-party marketing agencies. We only disclose necessary information to trusted operational partners under strict confidentiality agreements:

• Logistics & Freight Carriers: Site contact names, phone numbers, and delivery coordinates are shared with certified heavy freight haulers solely to execute on-site material drops and offloading coordination.
• Payment & Financial Institutions: Regulated commercial banks and secure payment processors handle transaction verification for bulk procurement orders.
• Legal & Regulatory Compliance: We may disclose information if required by law enforcement, judicial orders, or regulatory audits pursuant to Nigerian statutes.

5. Data Security & Storage

We employ enterprise-grade security protocols, including Transport Layer Security (TLS/SSL) encryption for all digital transmissions, firewall protection, and restricted internal access controls. Client specification files and account histories are stored on secure, monitored cloud servers with regular backup routines. While no digital infrastructure is 100% immune, our proactive security measures ensure that your project plans and contact records remain confidential and protected against unauthorized access.

6. Your Privacy Rights (NDPA)

Under the Nigeria Data Protection Act and recognized data privacy rights, you retain full control over your personal data. You have the right to:

• Right to Access: Request a comprehensive copy of the personal or corporate data we hold about you or your firm.
• Right to Rectification: Request correction of inaccurate contact information, billing details, or site coordinates.
• Right to Erasure (“Right to be Forgotten”): Request the deletion of your personal contact records, subject to legally mandated retention periods for tax and contract records.
• Right to Withdraw Consent: Opt out of promotional technical brochures or industry updates at any time by clicking the unsubscribe link in our correspondence or contacting our office directly.

7. Cookies & Tracking Technologies

Our web portal utilizes functional and analytical cookies to remember your product filter selections (such as Structural versus Aesthetic categories), facilitate smooth catalog navigation, and help us analyze aggregated site traffic. You can adjust your web browser settings to refuse cookies at any time, though doing so may limit certain interactive features of our product catalog.